Privacy Policy

Last updated: December 10, 2024

1. Introduction

Kerchtech ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our review management services.

2. Information We Collect

We collect several types of information, including:

  • • Identity Data: name, business name, job title
  • • Contact Data: email address, telephone numbers, business address
  • • Technical Data: IP address, browser type, device information
  • • Usage Data: how you use our website and services
  • • Marketing Data: your preferences in receiving marketing from us
  • • Customer Data: reviews, feedback, and ratings collected through our service

3. How We Use Your Information

We use your information to:

  • • Provide and improve our review management services
  • • Process your payments and transactions
  • • Send service notifications and updates
  • • Analyze and improve our website performance
  • • Comply with legal obligations
  • • Prevent fraud and abuse

4. Data Sharing and Third Parties

We may share your information with:

  • • Google (for review management)
  • • Stripe (for payment processing)
  • • Email service providers
  • • Analytics providers
  • • Law enforcement (when legally required)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • • Encryption of data in transit and at rest
  • • Regular security assessments
  • • Access controls and authentication
  • • Secure data backup procedures

6. Your Rights

Under data protection laws, you have rights including:

  • • The right to access your personal data
  • • The right to correct inaccurate data
  • • The right to request deletion of your data
  • • The right to restrict processing
  • • The right to data portability
  • • The right to object to processing

7. Cookies and Tracking

At the moment we don't use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Kerchtech
Email: fede@kerchtech.com
Phone: +447862690778
Address: 17 Jackson Walk, Colchester, UK